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18 FEB

What Are Chatbots and How Do They Work?

Businesses are constantly looking for ways to improve response times, reduce costs, and enhance customer satisfaction. Enter chatbots—AI-powered tools that are transforming the way businesses interact with their customers. In this blog, we’ll explore how chatbots are revolutionizing customer service in 2024 and why your business should consider adopting this technology.Chatbots are software applications that use Artificial Intelligence (AI) and Natural Language Processing (NLP) to simulate human conversations. They can interact with users via text or voice, answering questions, providing recommendations, and even completing tasks. Chatbots are available 24/7, making them an invaluable asset for businesses looking to improve customer support.

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2 Comments

Kevin Shah

Straightforward and very useful.

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Sarah Albert

Great explanation, well structured.

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  • Informative and well written.

  • Helpful, crisp, and relevant.

  • Explained very clearly, thanks.

  • Good insight, nicely d on template:

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